JRM Customer Service

EARLY BIRD Special!!!

Starting November 1, 2008, JRM Inc. will once again offer its Early Bird Special. All orders over $750 retail will qualify for a 15% discount. The promotion is good for all JRM products, including our line of DURANIUM-801 bedknives. The special will end on Jan. 19, 2009.

If you have any questions concerning a warranty issue on any JRM product, you should immediately contact your Authorized JRM Dealer or call JRM directly at 1-888-JRM-7007 [Internationally, 336-354-1243].

Domestic, United States
Once you call our toll-free telephone line you will be given a Return Authorization Number [RA] that should be prominently displayed on the outside of the shipping container. A Return Authorization Number must accompany all warranty returns. No credit will be issued for any product(s) that are returned to JRM without a proper RA number.

Return To:
JRM, Inc.
Return Goods Dept.
8491 North NC Highway 150
Clemmons, NC 27012

At JRM we are very proud of our products and intend for them to be the very finest available in the turf industry. For this reason we ask that you contact us immediately if you have any warranty problem(s). With your cooperation we will be able to continue to improve our products and protect you, our valued customer.